Frequently Asked Questions
Feel free to browse through our most frequently asked questions and find answers about BestRebateBuy.
- What is BestRebateBuy for?
- How do I save with BestRebateBuy?
- What is the difference between the free and premium account at BestRebateBuy?
- How does BestRebateBuy work?
- How do I shop at a BestRebateBuy store and earn cash back or use a discount coupon?
- Do I need cookies enabled to use BestRebateBuy?
- Where do I find my rebate history?
- How do I get my sign up bonus?
- How do I get a Refer a Friend bonus?
- What is a temporary login?
- System Requirements
About Cash Back Rebates
- How long does it take for a rebate to be posted to my account after I have placed an order at a BestRebateBuy store?
- Will my account be credited if I forgot go through the BestRebateBuy website to make a purchase?
- Are orders placed via telephone or in-store purchases eligible for rebates?
- What happens if I exchange a product or make changes to an order?
- How do I find out how many rebates I earned to date?
- What is Pending Balance?
- What is Available Balance?
- What is Lifetime Total?
- What does the "Returned" payment status mean?
- What does the "Pending" status of payment mean?
- How can I acquire double rebates?
Claiming your rebates
- How do I find out when I can claim my cash back earnings?
- How do I cash out my earnings?
- When do I get my cash back payment?
- When will I get my sign up bonus?
- How do I create a PayPal account?
- How do I select a payment method for my earnings?
- What if I don’t receive a rebate or a coupon that I thought I should have?
- What are the coupons for?
- Can I use the coupons from BestRebateBuy when I shop at other stores than those from the BestRebateBuy directory?
- How do I use coupons?
Free BestRebateBuy Account
Premium BestRebateBuy Account
- What are the Premium BestRebateBuy account benefits?
- How much does premium BestRebateBuy account cost?
- How do I upgrade from a free account to a premium BestRebateBuy account?
- How do I cancel my premium BestRebateBuy account?
- I can't login into my BestRebateBuy account.
- I can no longer see the RebateInformer add-on in my Chrome™ browser, what should I do?
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If you have questions that were not answered in our Help section, please contact us via our email ticketing system.